Having printer issues hp scan windows 10 Mac? Learn more here. If the tool cannot find your printer, read the following lists of wibdows tips to connect your printer. For detailed information on how to connect your printer or if you get an error message hp scan windows 10 trying to connect, go to the HP Hp scan windows 10 page, type your printer model, and then search for the document on installing your printer for a USB, sindows Ethernetor wireless connection or for the error message that displays.
Click here. Restart the printer and the computer: Restarting the computer and the printer can clear error conditions. Confirm the printer connection and network name: On the printer, make sure the blue light next to the Wireless icon is on and steady. Open the Wireless network menu to make sure the printer is connected to the same network as your computer. Move the printer and router closer together: Move the printer and the computer closer to your wireless router, to within 6 ft 1.
Wireless signals are weaker at greater distances between the printer and the router. Manually connect the printer to the network: Many HP printers have a Wireless Setup Wizard on the printer control panel network or wireless settings menus. Follow the on-screen instructions to connect the printer to the network. Restart the router: If you are experiencing a slow or intermittent wireless connection, restart your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart hp scan windows 10 router.
Check the router band setting: Many routers operate in both 2. Make sure the 2. If the router hp scan windows 10 separate network names SSIDs for each band, connect the printer to the 2. Check your firewall software: Your firewall software might prevent the printer from accessing windiws computer.
Accept or allow any firewall messages that display during the printer software download and installation. You can also hp scan windows 10 the software to allow HP downloads windoes installations. Check for obstructions between the printer and the router: Remove any metal objects sfan the printer, the computer, and the access point router.
Objects such as refrigerators or metal bookcases can interfere with wireless signals. Check for other devices that emit radio and wireless signals: Move any devices that emit radio signals, such as microwaves and cordless telephones, farther away from the printer. Use the control panel menu to type an IP address that is valid for use on your local area network. The green link light should be steady, and the orange activity light should blink when the cable is connected.
Check the cable: Examine the Ethernet cable attached to the rear of the printer to make sure that it 100 not a phone cable Ethernet cables and phone cables look similar but are different sizes. Reconnect the cable: Disconnect, and then reconnect the Ethernet cable to the widows of the printer, and then plug the cable into another valid port on the router. Use a different cable: Connect a different Ethernet cable. Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions.
Hp scan windows 10 the cable: Disconnect and reconnect the USB cable from the printer and the computer. Disconnect from a USB hub or docking station: If windkws are using a USB hub or docking station, try connecting the cable directly to the computer. HP supports USB cables less than 3 m 9 ft 10 in in length. Disconnect other USB devices: If you have several USB-connected devices, such windowz another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them.
Disconnect any other USB devices that are not in use. However, select one of the following links to hp scan windows 10 common printing, connection, or scanning issues. Bp offline hp scan windows 10 If you see an offline message as the status for the printer or a Printer not responding message when attempting to print, go to Printer is Offline Mac. Print quality issues: If the quality of a printed document or photo is not as expected, go to HP Supporttype your printer model number, and then search for print quality to find the Fixing Hp scan windows 10 Print Quality document for steps hp scan windows 10 resolve the issue.
Scan quality issues: If the computer file or printout has csan lines, incorrect colors, color bands, or winxows resolution after scanning, go to Improving Scan Quality. HP Print and Scan Doctor detected missing printer software or problems that might be resolved by installing the latest software. If you 100 experiencing problems after installing the software, use the previous steps in this document to troubleshoot additional problems.
Does your printer display a status of offline or scna offline and the printer does not print? You will be directed to a set of detailed wkndows If your download does not start, click here. Sign Wcan. My Account. Dashboard FAQ. Download Print and Scan Doctor. If your printer is not listed, turn it on and click Retry. If there is a connection problem, follow the instructions hp scan windows 10 the tool.
Depending on the problem, click either Fix Printing or Fix Scanning. Test results are displayed with icons. A checkmark means your printer passed. A wrench means a problem was found and fixed. An exclamation mark means a test failed and was skipped. An X means the printer has a problem. Follow the instructions to fix it. Try these recommendations and procedures to troubleshoot and avoid wireless connectivity issues.
Try these tips and procedures to troubleshoot and avoid wired network connectivity issues. Scsn Cable 2. Phone Cable Reconnect the cable: Disconnect, and then hp scan windows 10 the Ethernet cable to sca rear of the printer, and then plug the cable into another xcan port on the router.
Try these tips and procedures to help troubleshoot and avoid Scxn connectivity issues. Is your printer currently offline? Yes No. Your software is downloading Select registration option. Select a location.
Check the information on wkndows, upgrade, windos available fixes from HP and Microsoft. Windows 11 Support Center. Set up scan jobs from the printer or use your device camera to capture hp scan windows 10 and photos. Set up scan jobs from the printer or use the computer camera to capture documents and photos. You must create or sign in to an HP account to access all printer functions. Turn on Wi-Fi on your computer and connect to your network. Hp scan windows 10 the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
Enable Bluetooth on the computer so that HP Smart can detect the printer during the setup. If you are prompted to sign in hp scan windows 10 Microsoft to use the app across devices, you can sign in or click No, thanks to continue. If you are setting up HP Smart for the first time, you must create or sign in to an HP account to access all printer functions. In HP Smart, click Add Printer or the plus sign to search for the printer, and then follow the instructions to complete the setup.
If the printer windos not found during a Wi-Fi setup, restore Wi-Fi setup mode on the printerrestart the printer, close then re-open HP Smart, and then try adding the printer again. Scan documents and photos hp scan windows 10 the printer, capture items with the computer camera, or use the scan ho with files saved on the computer. Click the Scan tile on the HP Smart app home screen. If a Get Hp scan windows 10 screen opens, hp scan windows 10 Get Started.
Scanner : Place the original on the printer scanner glass or into the automatic document feeder ADF. Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.
Eindows : Select photos saved on your computer to apply a boundary, and then use the settings to edit, print, and share. Camera : Uses the computer camera or a webcam to capture, edit, and print or wincows a hp scan windows 10 or document. From the Scan window, change settings, such as source, presets document or photo typepage size or scan area, output type, and resolution to match the scan job.
Select the Auto Enhancements icon to toggle the enhancement features on or off. If the Detect Hp scan windows 10 window opens, adjust the boundaries by clicking and dragging hp scan windows 10 blue dots, and then click Apply. Click the Menu icon to edit, replace, or delete sccan scanned items. Click the Rotate icon to rotate the item. In the Edit window, bp or enhance the file by cropping, changing the color, rotating, or adding filters, text, and markup, and then click Done.
Save: The default save location for scanned documents is the Documents folder and the Pictures library for scanned photos. Save the scan in the default location or browse to a hp scan windows 10 folder. Share: Send the scan in an email, share via social media accounts such as Twitter, Facebook, or Instagram, or save the scan in a cloud storage account, such as Winsows or OneDrive.
You can also look for other apps in the Windows or Mac store. Shortcuts: Create or use an existing shortcut for printing, emailing, or saving scanned files to cloud accounts. In wiindows Save or Share window, change the file name, file type, and compression hp scan windows 10, and then click Save. Import : Select photos saved on the computer to apply a boundary, and then use the settings to edit, print, and share. Adjust the boundaries, by clicking and dragging the blue dots, and then click Apply.
Load the next page onto the scanner glass or capture it with the camera. Click Save to save the PDF to a folder on the computer, or click Share for options to email or share the file.
Use the HP Smart app to email a scanned document or photo. Set up a personal email account with the pre-installed Mail app hp scan windows 10 the computer. Select the windowss provider, and then enter the email address and account password to complete the setup. Adjust the boundaries using the circles at the corners of the imported or windoes item, and then click Apply.
In the Preview window, click Sharechange the hp scan windows 10 name, file wndows, and compression, and then click Share. Enter the hp scan windows 10 address in the To field, and then click Send. Select Document Feeder in the Source menu. After the first sides are scanned, remove the pages from the output tray. Without turning the pages over or changing the page order, load them back into the document feeder with the same leading edge.
You might need to rotate the pages first. Set up scan jobs from the printer or use a mobile device camera to hp scan windows 10 documents and photos. Place the printer near the Wi-Fi router if you are wihdows up a wireless connection. Make sure paper is windowd in the main tray, and then turn on the printer. Download the HP Smart app from If the printer does not display or to add another printer to the app, click the windowz signand then follow the instructions to add the printer.
Scan windods and photos wwindows the printer, or capture items with the phone or tablet camera. Select one of the following scan tiles from the HP Sfan app home screen. Windiws Scan : Place the original on the printer scanner glass or into the automatic document feeder ADF.
In Android, tap the Settings icon to select the input source, resolution, and color, and then tap Close. In iOS, tap the dropdown to select the paper size, quality, and color, and then tap Done. Camera Scan : Uses the windowe on a phone or tablet to capture a photo or document that you can edit, print, or share.
Tap the Preferences icon, toggle the enhancement features on or off, and then tap Done. Select a preset option, and then tap Scan or the white circle to start the scan. If an Adjust Boundaries or Detect Edges screen displays, tap Auto or manually adjust the boundaries by tapping and moving the blue sczn, and then tap Next. Select from the following options and settings in the Preview window. Tap the Menu icon to edit, replace, or delete the scanned items.
Tap the Rotate icon to rotate the item. In hp scan windows 10 Edit window, adjust or enhance the file by cropping, changing the color, rotating, or adding filters and text, and then tap Done. Qindows a scan in the default location or browse to a different folder. Share: Send a scan in an email, share hp scan windows 10 social media accounts such as Twitter, Facebook, or Instagram, or save the scan in a cloud storage account, such as Box or OneDrive.
You can also look for other apps in the Windows Store. Select one of the following tiles from the HP Smart app home screen to start the scan. In iOS, tap the dropdown to select the paper size, quaity, and color, and then tap Done. Camera Scan : Uses the camera on your phone or tablet to capture a photo or document that you can edit, print, or share. Choose your preset options, and then tap Scan or the white circle button to start the scan. Load the next page onto the scanner glass or capture it with your camera.
If necessary, tap File Type. Set up your personal email account in your mobile device settings. Select your service provider, hp scan windows 10 then enter your email address and account password to complete the setup.
Enter the email address in the To field, and then tap Send. Android: Tap the back icon, select No, Add imagesand then tap Scan. In the preview window, tap Reorderdrag and drop the hp scan windows 10 in the order you want, and then tap Done.
Set up scan jobs through Svan OS or use Webscan when the printer is connected to a scab. Use Chrome OS to scan documents and photos from a Chromebook. Click the clock in the bottom right corner, and then click the Wincows icon. Scroll to the bottom of the screen, and then click Advanced. Under Print and scanclick Scan. Select your printer, and then change any settings in the menu on the right and in More settings.
For scan-enabled printers, you can scan documents and photos using Webscan over a network connection. No additional software or drivers are required. Place the sxan on the scanner glass or into the automatic document feeder ADF. Do not load photos into the ADF to prevent damaging them ecan the wiindows.
Make sure your printer is connected to the same network as your computer or mobile device. If a login or certificate window displays, complete the information to finish opening the EWS. If a website security certificate displays, click Continue wjndows open the printer homepage. If a login window opens, type admin for the username, and then type the PIN found on the label located underneath or on the back of the printer, or the password set by the printer administrator.
Click Scan. A You cannot use this function because it has been disabled message displays. Return to the Scan menu, select the scan preferences, click Start Scanand then follow the instructions to save the scan. Use another scanning app based on your needs. For supported printers and devices, install HP Scan np to enable additional features such qindows scanning from the printer, scanning two-sided documents, and creating editable scan files. After completing the printer setup, open the scanning software.
Click the Scanner dropdown menu, and then select your printer. Click New Scanand then select your printer to scan.